ಶಿಪ್ಪಿಂಗ್

Shipping & Delivery Policy

Thank you for shopping with Curvisha. Please review the details below regarding order processing, shipping timelines, and delivery guidelines.

1. Order Processing Time

  • All orders are processed within 1–3 business days (Monday to Saturday), excluding public holidays.

  • Orders placed after cut-off time may be processed the next working day.

  • You will receive a confirmation message once your order is packed and ready for dispatch.

2. Shipping & Delivery Timeline

  • We ship across India through trusted courier partners.

  • Standard delivery takes approximately 4–10 business days from the date of dispatch.

  • Delivery timelines may vary depending on:

    • Destination pincode

    • Courier network availability

    • Weather conditions

    • Festive seasons

    • Operational delays beyond our control

Curvisha is not liable for courier delays once the parcel has been handed over to the logistics partner.

3. Shipping Charges

  • Shipping charges (if applicable) will be shown at checkout.

  • From time to time, we may offer free shipping promotions.

  • Return pickups may be charged at Rs. 50 or more, based on pincode, product type, or courier partner, as explained in our Return Policy.

4. Tracking Your Order

  • Once shipped, your order tracking number will be sent via WhatsApp, SMS, or email.

  • You can use the tracking link to follow your shipment’s status in real time.

  • If you do not receive tracking details within 48 hours of dispatch, please contact our support.

5. Delivery Attempts & Issues

Failed Delivery Attempts

If the courier is unable to deliver due to:

  • Incorrect address

  • Unreachable customer

  • Customer unavailability

  • Address issues

the shipment may be returned to us.

In such cases:

  • Re-shipping can be requested (additional charges may apply)

  • Prepaid orders may be refunded as per Return Policy

  • COD refund will only be issued through a refund link

Delayed Deliveries

Curvisha is not responsible for delays caused by:

  • Courier partner constraints

  • Remote location routing

  • Operational issues

  • Weather or natural events

  • Festivals/seasonal load

6. Serviceability Restrictions

  • We currently ship only within India.

  • Certain remote pincodes may have limited service, delayed delivery, or restricted COD availability.

  • If your area is non-serviceable:

    • You may be asked for a different address, or

    • The order may be cancelled with a full refund (for prepaid orders).

7. If Pickup for Returns Is Not Available

If your pincode does not support courier pickup during a return:

You must self-ship the product to us.

  • We will reimburse up to Rs. 150 as a Curvisha coupon code once we receive your courier receipt.

  • You must use a reliable courier service.

  • We are not responsible for self-shipped items lost or damaged in transit.

(Return address is provided in the Return Policy.)

8. Damaged, Lost, or Tampered Parcels

  • If you receive a damaged, tampered, or incorrect parcel, please contact us within 24–48 hours with unboxing photos or videos.

  • Claims made after 48 hours may not be eligible for review due to courier compliance policies.

9. Contact Us for Shipping Support

If you have questions about your order status, delivery, or tracking:

Email: curvishaindia@gmail.com
WhatsApp Support: 7990847393
Order Help: https://curvisha.com/orders

We usually reply within 24–48 business hours.