ಗೌಪ್ಯತಾ ನೀತಿ

Privacy Policy

Last updated: November 26, 2025

Curvisha operates this store and website, including all related information, content, features, tools, products, and services, to provide you with a curated shopping experience (the “Services”). Curvisha is owned by F. P. Enterprises and officially operated under license by F. P. Collections.

Curvisha is powered by Shopify, which enables us to offer secure, seamless e-commerce features. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase through our Services.

If anything in our Terms of Service conflicts with this Privacy Policy, this Privacy Policy controls regarding the collection, processing, and disclosure of your personal information.

By accessing our Services, you acknowledge that you have read and understood this Privacy Policy.

1. Personal Information We Collect

“Personal information” refers to data that identifies, relates to, or can reasonably be linked to you.

We may collect or process the following categories of personal information:

A. Contact Information

  • Name

  • Billing address

  • Shipping address

  • Phone number

  • Email address

B. Payment & Financial Information

  • Payment method

  • Credit/debit card details

  • UPI/Wallet transaction details

  • Billing information

  • Transaction records

(Note: All payment information is securely processed by Shopify or third-party payment gateways. We do not store full credit card details.)

C. Account Information

  • Username, password

  • Account settings

  • Wishlist

  • Saved addresses

D. Order & Transaction Information

  • Items viewed, added to cart, purchased, returned, exchanged

  • Order history

  • Return or exchange request details

E. Communications

  • Customer service messages via WhatsApp, email, phone, or social media

  • Queries, complaints, or feedback

F. Device & Technical Information

  • IP address

  • Browser type

  • Device identifiers

  • Operating system

  • Network information

G. Usage Information

  • Pages viewed

  • Time spent on the website

  • Clickstream behavior

  • Referral URLs

H. Cookies & Tracking Technologies

  • Session cookies

  • Analytics tools

  • Advertising identifiers

2. Sources of Personal Information

We collect personal information from:

A. Directly from You

  • Account creation

  • Filling forms

  • Placing orders

  • Contacting support

  • Posting reviews or photos

B. Automatically

  • Through cookies

  • Device behavior

  • Browsing activity

C. From Third-Party Partners

  • Shopify

  • Payment gateways

  • Courier partners

  • Social media platforms (Instagram, Facebook, etc.)

D. From Advertising or Analytics Services

  • Meta Ads, Google Analytics, etc.

3. How We Use Your Personal Information

Depending on how you use our Services, we may process your personal data for the following purposes:

A. To Provide, Improve, and Personalize Services

  • Fulfill orders

  • Process payments

  • Manage your account

  • Offer size recommendations

  • Communicate order updates

  • Deliver personalized product recommendations

  • Remember your preferences

  • Enable returns and exchanges

B. Marketing & Advertising

  • Send promotional emails/SMS/WhatsApp messages

  • Show targeted ads based on browsing behavior

  • Retarget abandoned carts

  • Display ads across social media and the web

You can opt out of marketing messages at any time.

C. Security & Fraud Prevention

  • Prevent fraudulent transactions

  • Verify identity

  • Monitor suspicious activity

  • Protect the integrity of our Services

D. Customer Support

  • Respond to queries

  • Assist with returns, exchanges, shipping and orders

  • Resolve issues

E. Legal Compliance

  • Respond to legal processes

  • Comply with Indian laws

  • Enforce our Terms of Service

4. How We Disclose Personal Information

We may share your personal information with:

A. Service Providers

Including Shopify, courier partners, payment gateways, cloud hosting, marketing agencies, customer support tools, and analytics platforms.

B. Business Partners

To facilitate marketing, advertising, logistics, and customer experience enhancements.

C. When You Direct Us

Such as using social login, connecting your WhatsApp, or tagging us on social media.

D. Corporate Group / Affiliates

Including F. P. Enterprises and F. P. Collections.

E. Legal, Compliance & Protection

Courts, government authorities, law enforcement when required.

F. Business Transfers

In the event of mergers, acquisitions, restructuring, or asset sales.

5. Our Relationship With Shopify

Our website is hosted and powered by Shopify.

Shopify may independently collect and process certain personal data to:

  • Provide secure hosting

  • Support payment processing

  • Improve merchant and consumer experience

Shopify may combine data across merchants for enhanced security and performance.
Learn more at:

🔗 Shopify Consumer Privacy Policy
🔗 Shopify Privacy Portal

6. Third-Party Websites & External Links

Our Services may include links to third-party sites for convenience.

  • We do not endorse external websites.

  • We are not responsible for their privacy practices, accuracy, or content.

  • Any data you share with third-party websites is governed by their privacy policies.

Information shared on public platforms like Instagram or Facebook may be visible to others.

7. Use of Customer Photos, Reviews and Social Media Content

By posting, tagging, messaging, uploading, or submitting:

  • Reviews

  • Photos

  • Videos

  • Comments

  • Testimonials

on our website or social media, you grant Curvisha the right to:

  • Reuse

  • Publish

  • Edit

  • Display

  • Share

  • Promote

this content across our website, social media pages, ads, catalogs, packaging, and marketing materials—without compensation.

We may also use content created by other individuals (publicly available under fair-use or creator permissions) if suitable.

8. Children’s Data

We do not knowingly collect data from individuals under 18.
If a parent or guardian believes a child has provided personal information, contact us to request deletion.

9. Security of Your Information

We use industry-standard security measures.
However, no system is 100% secure.
We urge you not to share sensitive information over insecure channels.

10. Data Retention

We retain your data as long as:

  • Your account is active

  • It is necessary to provide Services

  • Required for legal compliance

We delete or anonymize information once no longer needed.

11. Your Rights & Choices

Depending on your region, you may have the right to:

  • Access

  • Correct

  • Delete

  • Port

  • Restrict

  • Opt-out of targeted ads

  • Manage communication preferences

You may submit a request via email.

We may require identity verification.

12. International Transfers

Personal information may be stored or processed outside India.
We use secure transfer mechanisms such as Standard Contractual Clauses when required.

13. Changes to This Privacy Policy

We may update this policy regularly.
Changes will be posted here, and the "Last Updated" date will reflect revisions.

14. Contact Us

If you have questions or want to exercise your privacy rights, contact us at:

Email: curvishaindia@gmail.com
WhatsApp Support: 7990847393

Address:
Broadway International School Road,
Bhimrad-Althan Road, Althan,
G-65, Atlanta Shopping Mall,
Bhimrad Canal Road, Althan,
Surat, Gujarat – 395017, India